Dispatch & Delivery Times

Dispatch & delivery times
• All orders will be dispatched via Australia Post within 2-5 business days after purchase.
• If you select "Express Post" your order will be dispatched in 1-2 days (excluding weekends and/or orders with any pre-order items).
• Your order will likely arrive within 3-5 business days* once dispatched (5-6 business days for WA).
• An email with your tracking number will be sent as soon as your order has been dispatched.
• All orders include tracking. 
• Customers will be notified of any dispatch delays.
• Track your order here.

Local Pick Up
Chompa Handmade is an Australian store based in Newcastle, NSW.
Newcastle, NSW customers.
Use the discount code PICKUP at the checkout.
I will contact you to arrange a convenient time to pick up your order.

INTERNATIONAL ORDERS
The "Standard" shipping options includes tracking information.

• USA: Your order will likely arrive within 6-10 business days* once dispatched  
• United Kingdom: Your order will likely arrive within 8-12* business days once dispatched  
• Other Countries: to get an estimated arrival time, please use the Australia Post shipping calculator. The from Postcode is 2294.
 
* Estimate based on standard delivery times between metropolitan areas of major cities. Excludes public holidays and time in customs if applicable, and may be subject to delay due to causes outside of Australia Post's control.

This is the link to all Australia Post international shipping options:
https://auspost.com.au/sending/send-overseas

I accept returns and exchanges. The items need to be in the original state. Buyer is responsible for all shipping costs.
Returns, Exchanges & Lost Parcels